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| Season Ticket Holder Benefits | This Is Spartan Football! | Student Tickets | Spartan Stadium | FAQ's | Future Schedule | Spartan Fund |
| RENEWING ONLINE |
If I am renewing online and want to reduce the number of season tickets from the quantity I had last year? Orders can be REDUCED on the web site. Reduce number in quantity box and then in the comments box write the section, row and seat that you wish to drop.
If I am renewing online and want to increase the number of season tickets from the quantity I had last year? Use the ADDITIONAL ORDERS area to increase the number of season tickets from what was ordered last year. In the comment box place whether you would like:
- a) Maintain your current seats and place the new seat(s) as close as possible or
b) Move seats from last year so that all seats will be together.
What does "POPULATING SHOPPER INFORMATION" error message mean? There's a technical problem with your season ticket account. Please email tickets@msu.edu and include your account number and PIN number.
What does "PLEASE TRY YOUR CUSTOMER NUMBER AND PIN AGAIN" error message mean? It means either the customer number or the PIN you are entering is not correct. Please email tickets@msu.edu with your account number and PIN number.
What does "THE EMAIL ADDRESS YOU ENTERED IS ALREADY IN USE, PLEASE TRY AGAIN" mean? You have already registered online with this email address. Please login with your email address and password (use "forgot password" if you have forgotten your password). A message may appear indicating that there are no online applications available for this account - please follow the instructions on this page to register your email address with your season ticket account number and PIN.
What if I cannot remember my password? Use "forgot password" link and your password will be emailed to you.
I have registered before, but my address for e-mail changed? Please login with your old email address and use the My Account, Edit My Account feature on the site to change your email address.
I input my e-mail address and password but cannot login? Please email tickets@msu.edu with your email address that you are using and PIN.
I click on FORGOT PASSWORD but do not get an e-mail with my password? Please email tickets@msu.edu.
| GENERAL QUESTIONS |
I am ordering for the first time. Can I pick my seats and are they guaranteed? You may request a seat location, but all season tickets will be allocated according to the Spartan Fund ticket priority system. Your seat location will be based on availability and your current Spartan Fund membership level relative to all other orders. The Spartan Ticket Office will not know what availability is until ALL renewals are in and changes/adjustments are made. (appr. June).
How can I pay for my tickets? E-check- Each year, the athletic department spends over $440,000 in credit card fees. Paying by check reduces fees and enables ticket prices to remain stable. The Spartan Ticket Office also accepts Visa, MasterCard, Discover and American Express.
What happens if I choose not to renew my season tickets? Account Priority, which is earned through consecutive years of season ticket purchases, will be forfeited. The seat(s) will be offered to other Spartan Fans for purchase and they will then have renewal rights to the seat(s). Should you desire season tickets in future seasons, you will be given the best tickets available at that time according to your priority level. If you do not plan to renew please send an email to tickets@msu.edu saying such and to stop receiving renewal reminder notifications.
Why is there a renewal deadline? Season Ticket holders are eligible to renew existing seats provided they renew by the May 1st deadline. The deadline enables the Ticket Office to review seats available for reallocation to existing season ticket holders and determine what can be sold to new season ticket holders.
What age is admitted for free to Spartan Football games? It is a Big Ten Conference policy that everyone, regardless of age must have a ticket. This policy will be strictly enforced.
How do I request a seat change? If you would like to request a seat change, please use the comment box that is on your renewal for your request. Seat change requests will be prioritized and filled according to seat availability and your Spartan Fund membership level relative to all requests. For more information, please visit the Spartan Fund website at (www.Spartan Fund.msu.edu).
How do I improve my seats? Please use the comment box that is on your renewal for your request. If available, your request for seat change will be reviewed by Spartan Fund membership level, with all ties broken by lifetime giving to MSU Athletics. You can contact the Spartan Fund with specific questions regarding scholarship seating or the Spartan Ticket Office for general seat questions.
Can I change my name or address on season tickets? An account name cannot be changed and tickets cannot be transferred for any reason other than death of the season ticket holder of record. In that case, only a surviving spouse may retain the season tickets and years of purchase. Please make any changes in address and phone numbers on the Season Ticket Renewal Application.
When will I know my seat location? Season tickets will be mailed in mid-August.
I have Family Plan seats, can I move closer to mid-field? Family Plan seats, which are discounted season tickets, are located in the END ZONE sections ONLY.
I am a new season ticket holder and need Handicap seating. Please provide documentation that you will need barrier free seating.
How do I get Faculty/Staff tickets? Complete the employee verification form at www.msuspartans.cstv.com/tickets/msu-employment-verification
Limit 2 per employee. Eligible 1) all faculty and staff employees with at least a half-time assignment, 2) adjunct faculty appointments, 3) clinical faculty and staff at least a half-time assignment, 4) MSU credit union employees (with ID), 5) university retirees with full Michigan State University retirement benefits, 6) adjunct and clinical emeritus. Not Eligible 1) temporary assignments, 2) on-call assignments, 3) visiting faculty, 4) part-time positions.
What time will games begin? The most up to date game time information can be found on the official MSU Athletics web site www.msuspartans.com or by calling
When do individual home football game tickets become available? Individual home football tickets will go on sale August 1st, based on availability. Football season ticket holders have the opportunity to purchase additional home game tickets when they renew. Many games are sold out before Aug 1st.
When will I receive my tickets? Season tickets will be mailed at least 2 weeks prior to the first game of the season.
How can I purchase group or single game tickets for the home game vs. Michigan? There will not be a public sale for single game tickets for the Michigan game. However, tickets for that games will be guaranteed with the purchase of a season ticket package.
| AWAY GAMES |
Can I purchase Rose Bowl tickets from your office? No, the Spartan Athletic Department does not have Rose Bowl tickets available for purchase, unless we are playing in the game.
| STADIUM POLICIES |
Is there an elevator to the upper deck? Because the west ramps are now handicap accessible, elevators are reserved for those with credentials, suite/club tickets, and elevator passes only.
What size bag is allowed into the stadium? The bag must be smaller than 5 1/2" x 8 1/2" x 2". Any purses, fanny packs, backpacks, and diaper bags bigger than that size, you will be requested to take back to your car. There is no holding area at the stadium to lock up your bag. All bags are subject to search.*
Am I allowed to bring in seat cushions into the stadium? Chair back cushions are not allowed into the stadium. Seat cushions without a back are allowed into the stadium.
Are binoculars allowed into the stadium? You may bring in binoculars into the stadium but the case is not allowed.
Are pagers, cell phones, radios or cameras allowed into the stadium? Pagers, cell phones, radios (without the case) and small cameras (without the case) are all allowed into Spartan Stadium. Video cameras are not permitted.
Are blankets and rain apparel allowed into the stadium? Blankets and rain apparel are allowed into the stadium as long as they are not being carried in a bag.
Am I allowed to bring in my own bottle of water? You may bring in a bottle of water as long as the seal is not broken.
Are umbrellas allowed into the stadium? Umbrellas are not allowed in Spartan Stadium.
Can I bring my Michigan State flag into the stadium? Flags and flagpoles are not permitted into the stadium.
Am I allowed to bring in a thermos of hot chocolate? Thermoses, coolers, cups, bottles, cans, flasks, alcoholic beverages, or containers of any kind are not allowed into the stadium. Aerosol and spray cans are also not permitted.
Am I allowed to bring my own food into the stadium? No, concessions stands are located throughout the stadium.*
Am I able to smoke in the stadium? In keeping with the University policy, there is no smoking in campus facilities.
Can I bring my camcorder into the stadium? Camcorders and tripods are not permitted into the stadium.
I am bringing a child to the game, can I take the stroller into the stadium with me? Strollers are not allowed into the stadium.
Is there an ATM machine in the stadium? The location of an ATM inside Spartan Stadium is in the concourse area near section 25. There is one located outside the stadium on the south end of the stadium, in the International Center, and in various dorms around the stadium.
Once I enter the stadium can I leave and come back? There is no re-entry.
*Exceptions for medical reasons will be addressed individually at the gates.*
| PARKING |
Who qualifies for complimentary parking? Spartan Stadium Suite, Spartan Club and Sideline Club season ticket holders members receive complimentary parking.
Where is handicap parking? Handicap parking is available in Lot 48, south of the Natural Resources Building. Parking in this area costs $15 and includes a shuttle ride to the northeast corner of the stadium. A handicapper permit is required. The shuttle starts two hours before the game and runs until a reasonable time after the game. The shuttle bus from the stadium back to the handicapper parking area is accessed from the north end gates. For more information contact DPPS at 517.355.8440.
Can I get a bus pass? Yes, the Spartan Ticket Office will take orders and the pass will be mailed by the Department of Public Safety (not with season tickets) close to the beginning of the season. The Spartan Ticket Office will stop taking season orders and DPS will sell season passes (Farm Lane/Mt Hope) before the first game. After the first game, single game passes can be purchased at the lot.
Spartan Fund:
(www.Spartan Fund.msu.edu or 517.432.4610)
Do other gifts to the University count toward my per-seat contribution?
No. Gifts designated for specific sport programs, support services, Stadium Club, Munn Club and Munn Suites, Basketball special projects and Courtside Seating, or any other specific building projects or endowment funds, will NOT count toward your Scholarship Seating contribution
What is the process for renewing season tickets in Zones A, B or C?
Current season ticket holders will have the right to retain their seats in the Scholarship Seating zones by paying the required per-seat contribution on or before the season ticket renewal deadline. For example, a season ticket holder with four seats in Zone A will be required to make an undesignated* gift to the Spartan Fund of $2,000 - four seats at $500 per seat.
* designated gifts for specific sport programs, support services, Stadium Club, Munn Club and Munn Suites, Basketball special projects and Courtside Seating, or any other specific building projects or endowment funds, will NOT count toward your Scholarship Seating contribution
Zone A - $500 per seat
Section 8 seats 19 to 36
Section 9 seats 1 to 18
Section 23 seats 19 to 36
Section 24 seats 1 to 18
Zone B - $300 per seat
Section 7 seats 19 to 36
Section 8 seats 1 to 18
Section 9 seats 19 to 36
Section 10 seats 1 to 18
Section 22 seats 19 to 36
Section 23 seats 1 to 18
Section 24 seats 19 to 36
Section 25 seats 1 to 18
Zone C - $200 per seat
Section 6 seats 19 to 36
Section 7 seats 1 to 18
Section 21 seats 19 to 36
Section 22 seats 1 to 18
Section 25 seats 19 to 36
Section 26 seats 1 to 18
How do I request a seat change?
If you would like to request a seat change, please use the comment box that is on your renewal for your request. Seat change requests will be prioritized and filled according to seat availability and your Spartan Fund membership level relative to all requests. For more information, please visit the Spartan Fund website at (www.Spartan Fund.msu.edu).
Is the seat contribution tax deductible?
All required seat contributions will count toward Ralph Young Fund membership and University Donor Societies. These contributions are also 80% tax deductible under current IRS regulations. Please consult your individual tax advisor for more information.
If I donate to Spartan Fund now, can I purchase tickets in zone A, B or C? Yes, you are eligible to purchase tickets. It does not guarantee you will get tickets in that particular zone as placement is contingent upon seat availability and your donor priority level.
